A few weeks ago I was slightly overcharged for a few items purchased at the Porter’s Fifth Street Alpine store due to a misleading disconnect between the flyer ad and the shelf sale signs.

The amount was insignificant but I pursued it, in the best spirit of Lovie Whitaker, with the store personnel and Porter’s headquarters office in Andrews, providing detail - the ad, receipt, etc. I did not contact the local store manager, which I should have done. I was very pleased to receive a very nice letter from Ky Ellison, the Porter’s PR/marketing manager, explaining and apologizing for what had happened.

I recognized that the error was inadvertent and not intentional. Having had experience dealing with very large data sets, I am well aware that the weekly tasks of adjusting hundreds if not thousands of prices for sale items and the alignment with marked shelf prices can lead to occasional slip-ups. I appreciate the organization’s efforts to reduce them, as well as all of the supports they provide to the communities with which they provide excellent prices and services.

They are very generous in voluntarily contributing in many ways to local causes and needs, and deserve our gratitude for their essential service in our communities - something to keep in mind as we see increased food costs in the future stemming from many causes.

Dale Christophersen

Alpine