The Texas Department of Public Safety is reminding the public that the waiver on expiration dates for driver licenses and identification cards ends on April 14. Customers who need to renew are urged to make an appointment or renew online today.

The waiver, granted by Governor Greg Abbott in March 2020 due to coronavirus concerns, applied to driver licenses, commercial driver licenses, commercial learner permits, ID cards, and election identification certificates that expired on or after March 13, 2020.

Many Texans are eligible to skip the trip to the office by changing their address or renewing online at Texas.gov. Customers can also renew by phone at 866-357-3639. The requirements and cost for online and phone renewal are the same as in-person transactions.

Services at driver license offices are now conducted by appointment only. To schedule an appointment or check availability, visit the online appointment scheduler. Check often as availability does change.

Those unable to make a scheduled appointment should reschedule or cancel it ahead of time. While the department is working to serve as many customers as possible, people with appointments not showing up continues to be a major obstacle. In December 2020, around 31% of people were no-shows for their appointments.

The appointment system is designed to provide additional convenience, reducing the time Texans wait in line. Customers can book appointments for a specific day and time, up to six months in advance, and show up 30 minutes or less before their scheduled time. Customers can check-in using the kiosk inside the office or from their mobile device.

All offices offer a limited number of same-day appointments. These appointments are available on a first-come, firstserved basis.

Additionally, most offices also offer customers without an appointment a spot on a standby list. These customers are required to wait in the office, and are assisted in the event of a cancellation or no-show. The number of standby appointments available is limited to ensure all customers will be served by the end of the day.